Client
US based eCommerce (Amazon Seller)
Date
Feb 01, 2026
Services
Google BigQuery, Metabase, dbt
Our Role
Data Cloud Storage, Data Engineer, Business Intelligence Developer, Metabase Developer
Highlights
- Monitored total return amount and return units to track return impact on revenue
- Analyzed returns by brand and region to identify high-return segments
- Identified leading causes for returns to support product and quality improvements
- Compared return percentage vs sellable return percentage over time
- Evaluated return trends against order volume to measure return rate changes
KPIs & Metrics Tracked
- Return Amount
- Return Units
- Return % vs Sellable Return %
- Leading Return Reasons
- Return % threshold